Product Service & Repair
RaceAmerica Timing Systems provides Service and Repair on Timers, Displays and Scorebaords manufactured by RaceAmerica. Annual System Tune-ups, Track Electronics Alignment and Calibration, and Product Repairs are handled on a Flat Service Fee basis plus return shipping. Products in need of service can be shipped prepaid to our repair facility at:
 |
RaceAmerica Corporation
Attn: Service Department
280 Martin Avenue
Bldg 1 Unit 1
Santa Clara, CA 95050 |
Repair of failed products is handled through a Flat Repair Fee covering most repairs. Extreme failures or severly damaged circuitry normally not repairable under the Flat Repair Fee program is handled through a best effort repair or replacement program if the unit is currently being sold or a replacement is available. All services not fitting the Flat Service Fee program are communicated to the customer prior to any repair being completed.
| Part# | Service Description | Product to be Serviced | Flat Fee |
| 03-0106 | Align/Calibrate | Track Sensors | $50.00 |
| 03-0106 | Align/Calibrate | Track Beam Emitters | $50.00 |
| 03-0103 | Repair/Test | 5&8in LED Displays | $175.00 |
| 03-0104 | Repair/Test | 15&24in LED Scoreboards | $225.00 |
| 03-0101 | Repair/Test | Timers | $195.00 |
| 03-0102 | Repair/Test | Drag Tree Electronics | $195.00 |
| 03-0105 | Repair/Test | Track Sensors | $75.00 |
| 03-0105 | Repair/Test | Track Beam Emitters | $75.00 |
| 03-0107 | Annual Tuneup | Timing System | $310.00 |
| 03-0108 | Repair/Test | Wireless Reprogram | $99.00 |
| 03-0109 | Repair/Test | T-Link Repair | $150.00 |
| 03-0110 | Repair/Test | Multi-beam Repair | $145.00 |
| 03-0503 | Upgrade | Timer AC4 T-Link enabled | $149.00 |
| 03-0503 | Upgrade | Timer MB T-Link enabled | $149.00 |
| 03-0502 | Upgrade | Add Guard Beam to prestage/stage | $895.00 |
| 03-0504 | Upgrade | Add Guard Beam to stage only | $895.00 |
| 03-0507 | Upgrade | Upgrade Beam Emitter to metal enclosure | $100.00 |
Track Cables and Communications Cables are not serviced by RaceAmerica due to the nature of breaks within the conductors. It is more cost effective to purchase a backup cable to replace a suspect cable issue when the cable exhibits the failure symptom again. Contact RaceAmerica for replacement cable and spare cable pricing.
|
