Product Service & Repair
RaceAmerica Timing Systems provides Service and Repair on Timers, Displays and Scorebaords manufactured by RaceAmerica. Annual System Tune-ups, Track Electronics Alignment and Calibration, and Product Repairs are handled on a Flat Service Fee basis plus return shipping. Products in need of service can be shipped prepaid to our repair facility at:
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RaceAmerica Corporation
Attn: Service Department
280 Martin Avenue
Bldg 1 Unit 1
Santa Clara, CA 95050 |
Repair of failed products is handled through a Flat Repair Fee covering most repairs. Extreme failures or severly damaged circuitry normally not repairable under the Flat Repair Fee program is handled through a best effort repair or replacement program if the unit is currently being sold or a replacement is available. All services not fitting the Flat Service Fee program are communicated to the customer prior to any repair being completed.
Prices effective as of July 2010
| Part# | Service Description | Product to be Serviced | Flat Fee |
| 03-0106 | Align/Calibrate | Track Sensors | $89.00 |
| 03-0106 | Align/Calibrate | Track Beam Emitters | $89.00 |
| Part# | Service Description | Product to be Serviced | Flat Fee |
| 03-0103 | Repair/Test | 5&8in LED Displays | $345.00 |
| 03-0104 | Repair/Test | 15&24in LED Scoreboards | $435.00 |
| 03-0101 | Repair/Test | Timers | $420.00 |
| 03-0102 | Repair/Test | Drag Tree Electronics | $310.00 |
| 03-0105 | Repair/Test | Track Sensors | $135.00 |
| 03-0105 | Repair/Test | Track Beam Emitters | $135.00 |
| 03-0108 | Repair/Test | Wireless Reprogram | $149.00 |
| 03-0109 | Repair/Test | T-Link Repair | $305.00 |
| 03-0110 | Repair/Test | Multi-beam Start Sensors | $305.00 |
| 03-0111 | Repair/Test | No Trouble Found (NTF) | $159.00 |
| Part# | Service Description | Product to be Serviced | Flat Fee |
| 03-0107 | Annual Tuneup
-Align/Calibrate/Tune | Timing System | $365.00 |
| 03-0112 | Annual Maintenance
-Tuneup + Minor Repair | Timing System | $495.00 |
| 03-0113 | Annual Tuneup
-Align/Calibrate/Tune | S4 Timing System | $495.00 |
| 03-0114 | Annual Maintenance
-Tuneup + Minor Repair | S4 Timing System | $605.00 |
| Part# | Service Description | Product to be Serviced | Flat Fee |
| 03-0513 | Upgrade/Trade-In | 2800 or 2850 to 2850 rev07 | $375.00 |
| 03-0514 | Upgrade/Trade-In | 3800 to 3850 | $549.00 |
| 03-0503 | Upgrade | Timer AC4 T-Link enabled | $179.00 |
| 03-0503 | Upgrade | Timer MB T-Link enabled | $179.00 |
| 03-0502 | Upgrade | Add Guard Beam to prestage/stage | $995.00 |
| 03-0504 | Upgrade | Add Guard Beam to stage only | $995.00 |
| 03-0507 | Upgrade | Upgrade Beam Emitter to metal enclosure | $135.00 |
Track Cables and Communications Cables are not serviced by RaceAmerica due to the nature of breaks within the conductors. It is more cost effective to purchase a backup cable to replace a suspect cable issue when the cable exhibits the failure symptom again. Contact RaceAmerica for replacement cable and spare cable pricing.
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